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DELIVERY

We are a UK based company and offer international shipping to most worldwide destinations. Our shipping partners are Royal Mail, Hermes UK and DHL.

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UK SHIPPING

Standard Delivery: 3 - 5 Working Days FREE

EUROPE SHIPPING

Standard Delivery: 5 - 9 Working Days FREE

USA and WORLDWIDE SHIPPING

Standard Delivery: 6 - 10 Working Days FREE

 

 SHIPPING TERMS www.kohahair.com can ship orders to addresses worldwide, except for countries and territories otherwise stated. We aim to despatch all orders within 48 hours, with the exception of sales periods where this may take up to 72 hours. Orders are processed and shipped on Monday, Tuesday, Wednesday, Thursday, Friday.

SHIPPING CONFIRMATION www.kohahair.com will send you a shipping confirmation email with the tracking number where available linked to the carrier's website once your order is despatched. Please allow 1-3 days for the tracking number to show. In some cases the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.

DELAY OF DELIVERY  Shipping delays may occur due to holidays, customs clearance, natural disasters, or carrier delays. Please keep in mind weekends and holidays do not count as a business day and should be considered when calculating shipping times. PLEASE NOTE* We are not responsible if the package is not delivered in the estimated shipping times as we cannot be held liable for Royal Mail, Hermes UK or DHL guarantees, and delays in processing orders may also occur in orders using alternative payment methods.



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